The Challenge: The Gap in Digital Use

Organisations invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, difficulty, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Employees struggle to operate new SAP tools or complete multi-step transactions, leading to confusion and increased reliance on help desks.


• Non-compliance: Users avoid standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.

sap walkme
• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.